Millionaire Mind Experience

General Client Care


Ambassador Program

The Millionaire Mind Experience:

How do I register for the Millionaire Mind Experience?

You can register online: http://millionairemindexperience.com/. If you do not have access to a computer, you can contact our Client Care Department toll-free: 1-888-868-8883.

What is the minimum age requirement for this course?

The attendee must be at least 12 years of age. If the attendee is a minor according to the location of where the course is taking place, the attendee must be in attendance with a parent/legal guardian.

Is the Millionaire Mind Experience free? If so, why do I need to provide my credit card number at the time of registration?

General seating for the Millionaire Mind Experience seminar is complimentary. You are required to provide your credit card information to secure your seat and for the $100 no show deposit. You will not be charged at the time of your registration. Your credit card will be available to us to charge a fee of $100 if you are registered to attend the course but decide not to show up and not to provide prior notice to Peak Potentials.

If I do not have a credit card, how can I register for the course?

Our website does not allow registrations for the Millionaire Mind Experience without a valid credit card. Your option would be to show up at the course during registration time (7am to 8:30am or 5:30pm to 7pm, depending on the course schedule, on the first day of the course) to register. Walk-in registrations are subject to availability.

If I want to bring my spouse/family/friend, how much will it cost?

It depends on which seating tier you want your guest to be registered for. For general seating, your guest will have complimentary seating. For Premium Seating, the cost for an additional guest is $47. For VIP, each additional guest will be $97. However, if you purchased VIP at $297, we offer a discounted special that allows you to bring one guest for $100; this means you and your guest can attend as VIP members for a total price of $397.

Can I still register my guest if s/he does not have an email address that is unique to him/her?

Our system does not allow any registrants who don’t have a unique email address to be registered for the course, since most of our communications are done through email. Any special promotions will also be communicated via email so a unique email address is necessary. We recommend that your guest take 5 minutes to create an email account.

At the time of registration, I indicated 2 seats but didn’t know who my guest was at the time. I’m ready to assign my guest. How can I do this?

You should have an email from New Peaks in your inbox with a link for you to register/assign your guest. If you do not have this email, please contact Client Care to request for a copy of the guest registration email: 1-888-868-8883.

I don’t have my ticket. Do I need it to get into the course?

At this point in time, the physical ticket is not required in order for you to gain entry in to the course. If you’ve pre-registered at least 2 business days before the course start date, your name will show up on our registration list at the door.

What if I can’t make it to the course by the time it starts?

We usually allow students to attend the course if they check in by 12PM on the second day of the course.

What if I cannot stay for the entire course?

Once you have checked in to the course, you are not required to stay for the entire duration of the course. However, to get the most out of the course, we recommend that each student stay for the entire course.

What items do I need to bring for the Millionaire Mind Experience?

You will always want to refer to your course details email for the most up-to-date information on what items you need to bring. We typically require you to bring all of the following items: $100 bill, at least 50 business cards for networking and a special exercise, a pen and notebook, a capped plastic water bottle (open water containers are not permitted within the seminar room), and snacks to eat between meal breaks that are easy to pack and eat (ie. granola bars). We also recommend that you bring an extra sweater just in case you need it to keep warm.

Is there an agenda or a schedule/timeline for the course and what the course will be covering?

We do not have a specific timeline. This is the typical, approximate schedule:

3-Day Course

- Day 1: 9am to 10pm

- Day 2: 9am to 10pm

- Day 3: 9am to 7pm

2.5-Day Course

- Day 1: 7pm to 11pm

- Day 2: 9am to 10pm

- Day 3: 8am to 8pm

The start and end times are dependant upon how the speed at which the material is being covered by the trainer. There will be several short breaks, a lunch break, and a dinner break for each day.

How should I prepare for the course?

To prepare for the course, make sure you have completed all your errands before the course starts so that you can be 100% present, both mentally and physically, for the entire course. We also recommend that you read the Secrets of the Millionaire Mind by T. Harv Eker if you haven’t already.

If I cannot make it to the date/location that I originally registered for, what happens?

Contact New Peaks directly to see what options are available: 1-888-868-8883. We usually allow you to transfer your ticket to another person or another date/location that better suits your schedule. For our most current and accurate course dates/locations, you can visit our online events calendar: www.peakpotentials.com/new/events/all_events.html.If none of the dates/locations are suitable, you can cancel your registration by phone (1-888-868-8883), fax (858-481-6175), or email (clientcare@peakpotentials.com).

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General Client Care:

Where do I find dates/locations for upcoming courses?

Our online Events Calendar has the most up-to-date confirmed course information: www.newpeaks.com/event-calendar

How can I get receipts for the purchases I made?

You will need to speak with one of our Client Care Representatives: 1-888-868-8883. You can also submit a request via email: clientcare@newpeaks.com. At the very least, we will require your first and last name, email address, physical address, and phone number.

Where can I find more information about a specific course?

Our website has detailed information about most of our courses: www.peakpotentials.com.If the course you are interested in does not have information online, feel free to contact our Client Care Department: 1-888-868-8883. Any of our representatives will be able to assist you further. You can also email us: clientcare@newpeaks.com.

How do I register for another course?

To register for a course other than the Millionaire Mind Experience, you will need to contact our Client Care Department by phone (1-888-868-8883) or by email (clientcare@newpeaks.com). You are not required to attend another Millionaire Mind Experience in order to register for a course or membership.

My course is coming up but I haven’t received course details. What should I do?

Please contact our Client Care Department by phone (1-888-868-8883) or by email (clientcare@newpeaks.com). There are many reasons for why you may not have received course details and these reasons range from you not being registered properly to there be a problem with your registration/account to your contact information being incorrect in our system. If the course is more than 60 days out, the reason you haven’t received course details may be as simple as we haven’t sent it out yet.

I cannot make it to the course I registered for. What are my options?

Your options are dependent on the contract you signed at the time of purchase. Please refer to your contract. If you require another copy of your contract or would like to know what options are available, do not hesitate to contact our Client Care Department by phone (1-888-868-8883) or by email (clientcare@newpeaks.com).

How do I cancel my course?

Be advised that leaving a voicemail is not an accepted method of cancellation. All cancellation requests must be submitted in writing either by fax (858-481-6175) or by email (cancellations@peakpotentials.com). Please provide your first and last name (as it appeared on you registration), what you are requesting to cancel, your email address, and a call-back number. Cancellations will be considered official from the date written notification is received by New Peaks. One of our Account Managers will contact you within 7 business days following the receipt of your request.

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Where do I find dates/locations for upcoming courses?

Our online Events Calendar has the most up-to-date confirmed course information: www.newpeaks.com/event-calendar.

Camp information is location and event specific and subject to change; please check your full course details for information specific to your Camp.

How should I prepare before attending Camp?

You should receive course details at least 30 days prior to the start date of your camp. It is imperative that you read the course details right away as Camps details differ greatly from our courses. Course details will provide you with imperative information such as essential items you need to bring, shuttle reservation information, driving directions, and pre-camp preparation.

What time should I book my flight(s) for?

British Columbia Camps

You should receive course details at least 30 days prior to the start date of your camp. It is imperative that you read the course details right away as Camps details differ greatly from our courses. Course details will provide you with imperative information such as essential items you need to bring, shuttle reservation information, driving directions, and pre-camp preparation.

I will be attending a camp this summer but I have special dietary restrictions. Will I be accommodated?

If you are a vegetarian, our camps offer an excellent buffet selection with many vegetarian and non-vegetarian options. However, if your dietary restrictions involve allergies to specific foods or food groups, you MUST contact our Client Care Department by phone or email so that we may note these allergies in our database for camps. If you have religious dietary restrictions, New Peaks will also need to be made aware of them so we can do our best to accommodate you accordingly. This will also help us make any necessary changes to the menu in order to accommodate you.

What are the accommodations like for camp?

At our Brackendale, British Columbia location, you will be staying in a 4-man tent and paired with another person (your choice or assigned). Prior to the course start date, you will receive course details with a PDF listing the items that you MUST bring with you. The campsite will have running hot water, showers, and flush toilets. There will be no access to electricity for your hairdryer, electrical razor, and charging your cellphone.

I have sleep apnea and/or medication that requires refrigeration. Will you be able to accommodate me?

We do our best to accommodate students in these categories. You will need to contact our Client Care Department to inform us of your needs so that we may plan our resources accordingly. If you have sleep apnea, you are required to bring your own equipment; we will provide extension cords and power. For medication that requires refrigeration, we will have a refrigerator on site for medication only.

Will we be able to use our cellphones at the campsite?

The Camp location in British Columbia will be in the valley of two mountains in the middle of Mother Nature. There is sketchy cellphone signal at best. While you’re at camp and any of our other courses, we would like you to be 100% present so that you can be fully focused on your own personal development. We discourage the use of cellular phones, as this will take you away from your experience at camp. You will not have access to electricity to charge your cellphone.

Is there an emergency phone number in case somebody from home needs to get a hold of me?

Yes, we usually set up an emergency number before the camp start date. This phone is not manned but is checked periodically for messages. You will need to contact our Client Care Department for this phone number prior to the start of the camp. Remember, this phone number is for emergencies only.

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Ambassador Program

How do I register for the Ambassador 2.0 Program?

Go to www.peakambassador.com and visit the sign-up form. You will be prompted to complete a short registration form on the next page including information on how you would like to be paid (personally or to a business, SSN or Tax ID)

Once you complete the form and agree to the Ambassador Agreement, you will be given an Ambassador ID (starting with the letters mmi) and a password. Use your new ID to login to www.peakambassador.com and then use the password to access your Commissions and Statistics (which requires the password for additional security).

What is my Ambassador number?

After you completed your registration for the Ambassador 2.0 program, you would have received an email with your Ambassador 2.0 number and password. If you cannot remember or find your Ambassador 2.0 number, go to www.peakambassador.com click on the link that says “Forgot your AMB 2.0 ID#?” under the field that requests for your Ambassador 2.0 ID#.

How do I access the Ambassador Tools Center?

Once you have registered for the Ambassador 2.0 program, you can log in to the Ambassador Tools Center at www.peakambassador.com using your Ambassador ID# that starts with the letters MMI.

What does the Ambassador Tools Center (www.peakambassador.com) contain?

The Ambassador Tools Center contains your promotional materials for not only the Millionaire Mind Experience, but also for all of the campaigns that we launch, including your customized registration link, pre-written email templates with your link already embedded and social media posts. You can also access our Archived Teleseminars, upcoming event dates, link to the Ambassador Community, printed tools and much more.

Finally, within www.peakambassador.com is the link to view your referrals and pending commissions.

I still have questions regarding the Ambassador 2.0 program and/or my Ambassador 2.0 account specifically! Who do I contact?

The Peak Ambassador FAQs page is your best resource. Log in to your AMB 2.0 account at www.peakambassador.com. Go to the “Get Started” button on the menu near the top of the page and click on “FAQs”. If you are still unable to find your answer, feel free to email ambassador@peakpotentials.com (please allow 2 business days for a response).

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